Please note your desired ring size during checkout.  Your purchase will be customized and delivered in the size specified.  If no size is specified, we will ship the standard US size 7. 

Inscriptions, engravings, and other special order requests can be made by contacting customer service via our website, email or phone call.  Additional charges may apply for special orders.  Apologies, but custom orders may not be returnable.

Each piece comes with a certificate of authenticity and our lifetime guarantee.

Each piece arrives in eco-friendly, sustainable luxury packaging, made from sustainable materials such as recycled paper that is biodegradable.

In stock orders ship same or next business day.  Standard 2-5 day shipping including insurance, delivery confirmation and signature requirement is FREE.

In some cases, orders placed on "out of stock" items could take up to 6 weeks for delivery.  

We provided confirmation and update emails so you're never left wondering.

30 Day Hassle Free Returns.  Returns must be postmarked within 30 days from the date of delivery.  Unworn items in original condition will receive a full refund to the original form of payment. 

Once received, returns will be processed, usually within one business day.  Upon approval, refunds will be issued, but it could take several days to post to the account. 

Used or damaged items will incur a service fee of up to 30% of the purchase price.   Return requests can be made via our contact us page where you will receive a return confirmation slip.  All returns must have tracking and delivery confirmation.

Enrolling in our Jewelry Exchange Program at checkout gives you the freedom to exchange your jewelry purchase at any time for up to one year.